Privacy Policy

Woolworths Group Limited is committed to supporting the Australian Privacy Principles which set clear standards for the collection, access, storage and use of personal information which we obtain as part of our business operations. Our respect for our customers' right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the Australian Privacy Principles.

Privacy Collection Notice

The terms of this Collection Notice form part of the Woolworths Fuel App Terms and Conditions.  By downloading and using the Fuel App, you acknowledge and agree that Woolworths Group Limited (“Woolworths”, “us”, “we” or “our”)will collect, use and disclose your personal information in accordance with the terms of this Notice.  

Woolworths will collect your personal information (including your name, address and contact details) for the purpose of, and incidental to, facilitating your use of the App and selling and promoting our products and services to you. To show you fuel outlets within your proximity, we collect information about the location of your mobile device.  You can opt out of the collection of location data by turning off the App’s location-specific feature.  

We will collect this information directly from you.  

If you choose to link your Woolworths Rewards membership account to the Fuel App, we will match the Fuel App to your Woolworths Rewards membership.  This will enable you to access your Supermarket Fuel Discounts and to receive more personalised offers and promotions.     

Additionally, we may consider any requests you make of us, for research and analytical purposes, to perform administrative functions and to comply with our legal obligations. 

If you do not provide this information in whole or in part, we may not be able to provide you with the services you require, or provide you with personalised offers.  

It is usual for us to disclose your personal information within Woolworths and we may pass this information on to persons, companies or other entities who perform functions or services on our behalf, such as IT services, mailing functions, call centre, gateway providers, organisations that assist us to check for or prevent unauthorised or fraudulent transactions, or where otherwise required by law.  Some of those companies we may disclose personal information to may be located overseas in countries including in the United States of America. 

We will request that any organisation to which your personal information is disclosed also treats your information as confidential.

You can find a copy of our Privacy Policy at https://www.woolworths.com.au/Shop/Discover/about-us/privacy-policy. Our Privacy Policy contains information about how you can seek access to or correct the personal information we hold about you, and how you can complain about a breach of privacy.

If you have an enquiry about privacy, you can contact us by email at privacy@woolworths.com.au or by telephone on 1300 908 631. Our lines are open Monday to Friday 8:00am to 5:00pm (AEST). Alternatively, you can write to the Privacy Officer – Woolworths Group Limited, PO Box 8000, Baulkham Hills NSW 2153.   

View our complete privacy policy for more information. http://www.woolworthslimited.com.au/page/Privacy_Policy/